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Imprint and privacy policy



Tunstall GmbH 

Orcotts 66

48291 Telgte


Telephone: +49 (0)2504 / 701-0

Fax: +49 (0)2504 / 701-499





Authorized Managing Director: 

Florian Lupfer-Kusenberg


Registration court: district court of Münster 

Registration number: HRB 9578


Sales tax identification number according to § 27 a sales tax law: 



Responsible for content according to §5 TMG: 

Florian Lupfer Kusenberg


Concept, design and implementation: 

Tunstall GmbH


Legal Notice

Tunstall GmbH constantly checks and updates the information on its website. Despite all care, the data may have changed in the meantime. A liability or guarantee for the topicality, correctness and completeness of the information provided can therefore not be assumed. The same applies to all other websites referred to via hyperlinks. Tunstall GmbH is not responsible for the content of websites accessed via such a connection. Furthermore, Tunstall GmbH reserves the right to make changes or additions to the information provided. The content and structure of the Tunstall websites are protected by copyright. The duplication of information or data, in particular the use of texts, parts of texts or images, requires the prior consent of Tunstall GmbH.


Data protection

Purpose and context of this statement

Tunstall is committed to protecting the privacy and security of your personal information. This privacy statement describes how Tunstall uses and protects any information that you give us when using this website, in accordance with the General Data Protection Regulation ("GDPR"). It also refers to the Federal Data Protection Act 2018 ("BDSG new").

Tunstall is committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Under the General Data Protection Regulation, Tunstall is a "data controller and also a processor". This means that we are responsible for deciding how we store and use personal information about you. In accordance with data protection legislation, we are required to inform you of the information contained in this privacy statement.

Tunstall may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective June 2019.


scope of this statement

The generic content of this statement applies to all Tunstall Group locations internationally, excluding territories where the requirements of the General Data Protection Regulation are not relevant. This notice applies to all customers and visitors to this website.


what we collect

We collect the following information:

- Surname

- job title

- Address

- Contact information including email address

- Financial information (including payment details)

- Transaction information, including details of products and services you have purchased from us.

- Demographic information such as zip code, preferences and interests

- Medical information necessary for us to provide services to you.

- Other information relevant to the provision of our products and services to you, customer surveys and/or offers.


If you do not provide any personal data

Where we have a legal obligation to do so, or where we collect personal information under a contract with you or a service provider and you fail to provide that information, we may not be able to perform the contract (e.g. to provide you with our goods or services). In this case we may have to cancel a service that you have contracted with us. We will inform you in this case in due course.


How your data is used

We use the information you provide us to understand your needs and provide you with a better service, specifically for the following reasons:

- To process your orders and deliver our products and services to you.

- To manage our relationship with you or your service provider.

- To ensure the continued security of our company and website.

- Internal accounting

- to improve our products and services


We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting, to the email address you have provided.

From time to time we may also use your information to contact you for market research purposes. We may contact you by email, telephone or post. We can use the data to tailor the website to your interests.


Your rights

Under the General Data Protection Regulation, you have a number of rights in relation to your personal data. You have the right:


a) to be informed about what we do with your data.

We explain in simple language what we will use the data collected from and about you for.

We use the information we hold about you to understand your needs and provide you with a better service.


b) to see what data we have stored about you.

You have the right to know what data we hold about you and to confirm that we are processing it. This information will be made available to you free of charge within one month upon request. If you would like information about the information stored about you, please write to Tunstall GmbH, Datenschutz, Orkotten 66, 48291 Telgte or email


c) to correct your data if they are inaccurate.

We have a duty to ensure that the information we hold about you is accurate. To this end, we may periodically ask you to confirm certain information, such as your telephone number, address, etc. If you believe that any information we hold about you is incorrect or incomplete, please write or email us please. We will promptly correct any information found to be inaccurate.

In certain circumstances, a self-service portal may be established through which you can access and update your data yourself.

We will complete all corrections within one month and will not charge you for this.

In addition, we will notify any third parties with whom we have shared your information of the need for correction and will tell you who those third parties are.


d) to erase your data in certain circumstances.

If data is not necessary for the processing, or if you withdraw consent or object to processing where there is no legitimate reason for us to store the data, you can request the erasure of that data.

You can submit a "Request for deletion of your personal data" by writing to Tunstall GmbH, Datenschutz, Orkotten 66, 48291 Telgte or by sending an email to

This is not an absolute right. If we are required to keep the data for lawful reasons (typically where there is a contractual agreement in place and information needs to be retained to comply with tax laws), we will reject the request for erasure of the data and explain our reasons to you.

If you ask us to erase some or all of your personal data, we may not be able to continue to perform the contract we have with you or a service provider for you (eg to provide you with goods or services). In this case we may have to cancel the service you have contracted with us. We will inform you in this case in due course.


If we can accept your request for deletion, the relevant data will be deleted within one month. We do not charge any fees for this. In exceptional cases, when the request is complex, we may need more time to achieve this. We will let you know when this will be the case. This extension period may not exceed a total of two months.


e) restrict the processing of your data

You can ask us to restrict the further processing of your data, but to store it in our systems. This enables you, for example, to ask us to suspend the processing of your personal data if you want to establish its accuracy or the reason for the processing. To the extent permitted by law, we will comply.


f) to have your data sent to another party at your request.

You can request that your data be passed on to another party. We will provide this in a structured, machine-readable format (typically CSV, but another open format may be appropriate if this is more appropriate). We provide the data within one month and do not charge for the provision.


g) to object to our processing.

You can object to the processing of your data if your objection is based on one of the following three reasons:

1. That the processing is based on the legitimate interests of the company and there is something about your particular situation that makes you want to object to processing on that basis.

2. That your data will be used for direct marketing.

3. That your data will be used for scientific research and statistical analysis.


h) to be informed of any automated decision-making and profiling.

We do not use your personal data for automated decision-making or profiling. (This means making a decision in an automated manner or evaluating certain things about an individual solely by automated means without human involvement.) Should the Company decide to use such mechanisms in the future, we will inform you of the nature of the processing, you Provide an easy way to request human intervention or contest a decision. We will conduct regular checks to ensure the system is working as intended.


How to withdraw consent

If you have consented to the processing of some elements of your personal data, you have the right to withdraw this consent at any time. This does not affect the lawfulness of the processing. To withdraw consent to the processing of certain data, you may be able to withdraw consent through the same system you originally used to give it, or by writing to Tunstall GmbH, Datenschutz, Orkotten 66, 48291 Telgte, or email Datenschutz@Tunstall .de.


You have the right to lodge a complaint with the relevant supervisory authority if you believe that we have not complied with the requirements of the General Data Protection Regulation in relation to your personal data. In Germany, the competent supervisory authority is the Office of the Federal Commissioner for Data Protection and Freedom of Information (BfDI).


to ask

If you have any questions about this privacy statement or concerns about the processing of your data, you can contact one of the following:

- The data protection officer of the Tunstall Group, by e-mail or in writing at the following address: Tunstall GmbH, Datenschutz, Orkotten 66, 48291 Telgte


data security

We strive to ensure the security of your data. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular website. Cookies enable web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by collecting and remembering information about your preferences.

We use traffic log cookies to determine which pages are being used. This helps us to analyze data about web page traffic and to improve our website in order to tailor it to customer needs. We only use this information for statistical evaluations and remove the data from the system.

This website uses _lfuuid. The third-party _lfuuuid cookie allows a website to track visitor behavior on the websites that have the cookie installed. Tracking is anonymous until a user identifies themselves by submitting a form. It will be deleted after 10 years.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics also uses cookies, which are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required to do so by law or if third parties process this data on Google's behalf.


You can choose whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.


Links to Other Sites

Our website may contain links to other websites. However, once you have used these links to leave our website, you should note that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such websites. These websites are not governed by this privacy statement. You should exercise caution and refer to the privacy statement applicable to the website in question.


How you can control your personal information

You can restrict the collection or use of your personal information as follows:

- Whenever you are asked to fill in a form on our website, look for the box you can tick to indicate that you do not want your details to be used for direct marketing purposes.

- If you have previously consented to the use of your personal data for direct marketing purposes, you can change your mind at any time by writing to or emailing us at


We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

data subject rights

According to Articles 12-22 of the GDPR (General Data Protection Regulation), you as the person affected by the processing of your personal data have the following rights vis-à-vis Tunstall GmbH as the processing body:

right to information


When data is collected, we will inform you about the processing of this data in accordance with Article 13 of the GDPR. If we already have the data, there is no obligation to provide information. We disclose the following information to you:



  • Name and contact details of the person responsible

  • Contact details of our data protection officer (you can also find them on our website)

  • Purpose or legal basis of the processing

  • recipient of the data

  • Transmission to a third country or to an international organization

  • Duration of data storage

  • Existence of a right to information, correction, deletion, restriction, objection and data portability

  • Existence of a right to object to the consent

  • Existence of a right of appeal to the supervisory authority

  • Information as to whether the provision of the data is required by law or is necessary for the conclusion of a contract and possible consequences of non-provision

  • Existence of automated decision-making including profiling

  • Information about a possible change in the purpose of data processing


Furthermore, there is no obligation to provide information if


  • You already have the information listed

  • The communication of the information listed proves impossible or requires a disproportionate effort

  • If the processing is expressly regulated on the basis of a legal basis

  • For confidential data such as professional secrets



right of providing information


On request, we will provide you with information on the data stored about you in accordance with Article 15 of the GDPR:


  • purpose of processing

  • categories of data

  • recipient of the data

  • Duration of data storage

  • Right to rectification, erasure and objection

  • Existence of a right of appeal to the supervisory authority

  • Origin of the data (if not collected from you)

  • Existence of automated decision-making including profiling

  • Transmission to a third country or to an international organization


Right to object


In accordance with Article 21 of the GDPR, you have the right to object at any time to the processing of your personal data. In this case, we will no longer process your data unless the processing serves to assert, exercise or defend legal claims.


Right to Rectification


If the data that we have stored about you is incorrect, you can request us to correct this data in accordance with Article 16 of the GDPR.


Right to Erasure


In accordance with Article 17 of the GDPR, we delete your data


  • When storage is no longer necessary

  • If you revoke your consent to data processing

  • If the data has been incorrectly processed unlawfully

  • If there is a legal obligation to delete

  • We will not delete their data if

  • The right to freedom of expression and freedom of information prevail

  • If the data storage serves to fulfill a legal obligation

  • If storage is necessary to assert, exercise or defend legal claims



Right to Restriction


According to Article 18 of the GDPR, we will restrict the data stored about you if


  • you contest the accuracy of the data

  • If the processing of the data is unlawful

  • If the purpose of the data processing has ended, but the data is necessary to assert legal claims

  • If you object to data processing  


Right to lodge a complaint with a supervisory authority


According to Article 77 of the GDPR, you have the right to complain to the supervisory authority in the event of an alleged violation of the processing of your personal data contrary to the GDPR. You can exercise this right at the supervisory authority responsible for your place of residence, your place of work or for Tunstall GmbH.


Right to data portability


According to Article 20 of the GDPR, you have the right to transfer the data you have made available to us to another company upon termination of the joint contractual relationship. We will provide you with your data in a machine-readable format.

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